Change management
Indispensable for the success of your digital transformation.
Analogue is so yesterday! Have you already kicked off your digitalization journey? If so, that’s great news! We can help you create the best possible conditions to design and configure your company’s or organisation’s digital transformation for the future.
To develop a product that is tailored to meet your needs, we can offer you a sophisticated hybrid project management system. We will be right by your side to ensure that the changes associated with the project are successful and provide professional support based on our many years of expertise in corporate consultancy and change management. It’s not simply a matter of making sure that changes are implemented smoothly, but of consolidating them and embedding them in a sustainable way.
Definition
What is change management?
Change management refers to controlling forthcoming, in-depth changes within a company or organisation in a targeted way. The idea is that the change process concerned should transform the initial situation into a desired final situation in several stages. Once the intervention measures have been successfully carried out, it is then a case of consolidating the outcomes. That is the only way to avoid unwanted U-turns and ensure that the final situation that has just been created is maintained in the long term.
Rolling out new technologies also goes hand in hand with far-reaching changes to the organisational and working processes and should be supervised through professional change management. What does this mean for you as an organisation or as a small or medium-sized business? What can you do to master the challenges and approach the change in the best possible way?
Methods
How to ensure a change process is successful
Various methods that take account of the complexity of projects and tackle them in the most effective possible way have proved valuable while carrying out a change process. When designing your change process, we use conventional methods (analysing potential, defining the objective, etc.) and rely on established change management models, including approaches from organisational psychology and/or organisational development. This means we can identify and show you the most effective intervention measures for the change process that is about to take place.
It also enables us to work together to identify and resolve potential conflicts concerning the objective of the process and any acceptance problems in good time. The major advantage lies in the fact that whenever new technologies are introduced, we can respond to the specific needs of our key users by preparing them as effectively as possible for the changes ahead.
Benefits
Why change management is so important
Innovating. Transforming. Succeeding. Whether the change involves replacing analogue file folders with a document management system, switching from Navision to Business Central, transferring an on-prem solution to the cloud or introducing a new and comprehensive IT security concept, digitalisation projects are often accompanied by radical changes that should not be underestimated.
Not only the technologies being used will change, but also all of the working processes within your company or organisation. Existing processes will be re-examined, redesigned or even dispensed with altogether and replaced by new ones. To ensure that a change as fundamental as this takes place smoothly, managing it in a carefully considered way is essential.
The operational areas must not be neglected – quite the opposite! As new technologies are introduced, new workflows will be created for the workforce and these will need to be mastered first of all. Training and workshops will help make new technologies usable.
The more sophisticated the change management process, the better the chances that the underlying changes will meet with a high degree of acceptance within the team. Not only will this save you time and money, but it will also make a major contribution towards quality assurance and to the success of the project itself.
Innovating. Transforming. Succeeding.
Your change management is in the best of hands
Acceptance of new working methods is essential to ensure that the change is successful in the long term. Without that acceptance, the cost of the project and the amount of time needed will increase, or the desired level of quality will not be reached.
Involving users in the analysis and redesigning of your processes will strengthen their willingness to change. Active involvement that takes the agreed strategic objectives into account gives individuals the chance to design and configure their future workplace themselves. This turns those involved into stakeholders and will open their eyes to the benefits of the change from an early stage.
Drawing on our expertise, we will also help you successfully design your digital transformation, in harmony not only with your organisation, but also with your workforce.
By working closely with you, we will find the best approach for your project.
Consultancy for organisations
How change management takes place within GOB
Change management is a process that should form part of any project management whenever new technologies are being introduced. It is carried out in a number of different steps that should lead you and your team to your objective. When defining those steps, we will take your specific needs into account and will select the methods and approaches that are most suitable for you. Below are the various steps that form part of a change process of this type:
The aim behind analysing the potential is to capture the actual situation and identify potential optimisations:
– How is your company or organisation put together?
– Which processes could possibly run better?
It is especially important that everyone involved should identify potential optimisations and should acknowledge the necessity of making a change. Once that is done, the first key to success is already in place: A willingness to change is the most important pre-requisite, if the introduction of new technologies is to succeed. To ensure people have an awareness of the necessary changes, swimlane diagrams can sometimes be helpful. You can use them to assign current roles and responsibilities to existing processes and potentially uncover and visualise inefficient processes.
Once the potential optimisations have been identified and a willingness to change is in place, we can then begin the next phase of the change management process.
The change shouldn’t only meet with acceptance, but should also pursue clear objectives. These must now be defined in phase 2. By working with the managing directors and/or with the tiers of management involved, we can set out basic parameters for the project. In particular, we will need to ensure that the objectives you want to achieve after process optimization is complete are not only precise, but are also supported by management at all levels.
If any conflicts arise while defining the objectives and these could prevent you from achieving all of the objectives, specific objectives will need to be prioritised. This will ensure that the agreed objectives are actually achievable and that the change takes on the desired characteristics.
Once the objectives have been established, we can start to develop the new processes. By taking part in workshops together, all stakeholders can help design future processes and bring untapped potential to life. If we find during this process that organisational restructuring is required, this will be noted. For example, this can include shifting tasks and/or responsibilities from one team to another.
Finally, approval will be required from the managing directors and/or the relevant levels of management, so that the target processes and the associated change measures can be set in motion.
Contact
Will a change process be taking place soon in your organisation?
Is your company or organisation facing major changes and do the questions above sound familiar? If so, you should definitely contact us, and we will be happy to advise you.
What our customers say
This is what our long-term partners are saying about us and about unitop
Our collaboration with GOB is characterised by trust. Over time, we have got to know one another and have learned how to get the most out of our relationship. Our contacts are reliable, always on hand and are there by our side at all times. They are also solution-focused and extraordinarily well-qualified. What more could you want?
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